HOJA360 – Empowering businesses to care for their customers!

Develop Customer Relationships

Develop Customer Relationships

HOJA360 enables you to build better relationships with customers:

  • By having complete prospect and customer data available from one place.

  • Your staff will gain a deeper understanding of buying trends, personal details, and expected timelines.

Streamline Operations

Streamline Operations

  • Lead your team to better income.

  • Automate the process and optimize the communication between your team members.

  • Organize your work tasks and share project priorities and status via real-time task lists and reports.

  • This will allow you to integrate data between departments and ensure data integrity and reduce duplication and drop off tasks.

Manage your vendor networks

Manage your vendor networks

  • Create a vendor list for each product item and manage the product inventory.

  • Create a unique workflow to the procurement department to manage all quotations and purchase orders.

  • For each supplier, you can manage the payments and invoices

Get Business Insights

Get Business Insights

Have full visibility about the whole sales process from initial contact to winning the deal. Hoja360 presents users with a perfect interactive interface including dashboards and multiple smart views like marketing campaigns, pipeline, customers, opportunities, outstanding payments, pending support tickets .

Respond Faster to Issues

Respond Faster to Issues

Hoja360 allows creating custom-built service workflows for use by Customer Care and Call Center staff :

  • By defining clear stages for handling issues reported by customers.

  • the ability to integrate with common communication channels.

incoming issues will be automatically recorded and linked to the customer account, assigned to a support staff member, and displayed on the support pipeline ready for immediate action.

Meet Defined Goals

Meet Defined Goals

  • You can expand the reach of marketing campaigns and have clear indications about their effectiveness.

  • The flexibility in the solution, deals will be formed to match customer needs, so they can meet their expectations.

Achieve Quick ROI

Achieve Quick ROI

HOJA360 will definitely help businesses:

  • Expand their market share against competition by confidently acquiring more customers.

  • Grow their sales revenue by securing more deals.

  • Save the staff time previously consumed by manual and repetitive tasks.

  • Decrease administration costs due to the cloud-based nature of the solution.