HOJA360 CRM Solution for Customer Relationship Management, Business Operations, Workflow, and Project Management

Why HOJA360?

HOJA360 simplifies corporate processes smartly and simply with Sales and Marketing customer relationship management, Support Suite, and Ecommerce CRM. Sales, marketing, and customer support teams can manage leads, track actions, and optimize workflows with our easy CRM software.

HOJA360 streamlines lead management, task management, and chatbot integration for rapid customer support. Our mailshot technology interfaces with Gmail and Outlook for email management and personalised email campaigns.

Our form builder allows you design custom consumer feedback and information forms. Through our comprehensive Customer Relationship Management, HOJA360 makes it easier to retain, update, and report on customer data, enhancing customer happiness and income and spending management. HOJA360 offers the greatest CRM and business success solution.

Why Hoja360 customer relationship management

Our cloud based software means your data is readily available across your entire team anywhere, around the clock!

Highlights

Unlimited numbers of created accounts, contacts, opportunities, and tasks.

Real-time notification system to remain on top of schedules and avoid deadlines.

Bilingual system. English and Arabic are natively supported.

100% cloud based, 24/7 availability at your fingertips from everywhere.

Modern ,easy-to-use interface for best experience

Extremely customizable, Fits businesses of any type and size.

HOJA360 Benefits

Develop Customer Relationships

HOJA360 enables you to build better relationships with customers:

By having complete prospect and customer data available from one place.
Your staff will gain a deeper understanding of buying trends, personal details, and expected timelines.

Streamline Operations

Lead your team to better income.
Automate the process and optimize the communication between your team members.
Organize your work tasks and share project priorities and status via real-time task lists and reports.
This will allow you to integrate data between departments and ensure data integrity and reduce duplication and drop off tasks.

Manage your vendor networks

Create a vendor list for each product item and manage the product inventory.
Create a unique workflow to the procurement department to manage all quotations and purchase orders.
For each supplier, you can manage the payments and invoices

Get Business Insights

Have full visibility about the whole sales process from initial contact to winning the deal. Hoja360 presents users with a perfect interactive interface including dashboards and multiple smart views like marketing campaigns, pipeline, customers, opportunities, outstanding payments, pending support tickets .

Respond Faster to Issues

Hoja360 allows creating custom-built service workflows for use by Customer Care and Call Center staff :

By defining clear stages for handling issues reported by customers.
the ability to integrate with common communication channels.

incoming issues will be automatically recorded and linked to the customer account, assigned to a support staff member, and displayed on the support pipeline ready for immediate action.

Meet Defined Goals

You can expand the reach of marketing campaigns and have clear indications about their effectiveness.
The flexibility in the solution, deals will be formed to match customer needs, so they can meet their expectations.

Achieve Quick ROI

HOJA360 will definitely help businesses:

Expand their market share against competition by confidently acquiring more customers.
Grow their sales revenue by securing more deals.
Save the staff time previously consumed by manual and repetitive tasks.
Decrease administration costs due to the cloud-based nature of the solution.

Customer Relationship Management

Sales and Marketing CRM, Support Suite, and Ecommerce CRM